Matching yourself or your loved one up with someone to provide personalized in-home care is a big decision. That’s why we take several measures to ensure that we’re best equipped to provide top-notch caregivers and a supportive, knowledgeable staff.
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Care at Home is serious about safety and ensure trustworthiness through transparency and policies including:
- Thorough background checks for caregivers at the local, state, and federal level including DMV and criminal screenings, complete reference checks and verification of previous employers
- A telephone clock-in system to ensure that your caregiver is arriving and departing on schedule
- A strict no-show policy
- Random, unannounced spot checks
- 24/7 Live phone assistance
- Family Room: Our password-protected online communication tool to connect family members directly to caregivers for notes and updates on our clients
9 Things to Know Before Choosing a Home Care Agency
Selecting the right home care agency is not a simple task. Download the FREE REPORT: 9 Things to Know Before Choosing a Home Care Agency for questions that can help narrow your options in finding the right home care agency that best meets your loved one’s needs.